You may not be familiar with SugarHouse Sportsbook quite yet but chances are everyone will know them in a short time. SugarHouse is already quite popular in New Jersey and is one of the first to open their doors for online sports betting in Pennsylvania. You can expect SugarHouse to turn all of this early momentum into a great product all over the country. SugarHouse offers both a mobile app (iOS and Android) and web-based interface for bettors to make over 5 million live in-game betting options a year.
PROS: Excellent deposit options, easy to use/understand bonus offer, offers millions of betting options
CONS: Interface could be cleaner
MOBILE INTERFACE: ⭐⭐⭐
DEPOSIT BONUS: ⭐⭐⭐⭐
SAFETY AND SECURITY: ⭐⭐⭐⭐
CUSTOMER SERVICE: ⭐⭐⭐
USER EXPERIENCE: ⭐⭐⭐⭐⭐
SugarHouse Sportsbook History
SugarHouse Sportsbook became the second to start business in New Jersey after the Supreme Court overturned the law that banned sports betting. Their quick start was no fluke either, as they have rolled it into a load of success thanks to their great variety of betting types and deposit options. SugarHouse is owned by Rush Street gaming, who also own casinos in Illinois, New York and most notably, the two major cities in Pennsylvania. As a result, it is expected that SugarHouse will be the first sportsbook to launch in Pennsylvania in the coming months.
SugarHouse was able to hit the ground running because they were already so well known in New Jersey and Pennsylvania thanks to their popular casinos. In fact, the SugarHouse mobile app (iOS and Android) has already been active for years as an online casino gaming app. Adding sports betting to the equation was a smaller task than creating something entirely new. It certainly helps that SugarHouse began working with Kambi, who is well established in the European market. Kambi specializes in providing odds and risk management, which practically guarantees that SugarHouse will be a major player in the United States market for a long time.
First Deposit Bonus
Many in the space are offering a $500 deposit matching bonus. Although SugarHouse Sportsbook offers a $250 bonus, they surely make up for it by offering the easiest bonus to use and understand. Some sportsbooks require you to play your bonus many times over before you have a chance to withdrawal your winnings. With SugarHouse, you merely need to bet it once then you are eligible to cash out. The $250 bonus offer is available for those in New Jersey and Pennsylvania residents.
Unlike some other sportsbooks, you can take a look around on SugarHouse before signing up. When you do sign up, though, have your state ID card on hand. You’ll need it when the app takes a picture for verification purposes. You will also need to provide your date of birth, address, full name and phone number before giving the final four digits of your social security number. Once you complete those steps, you must provide answers to two security questions of your choice then confirm that you are at least 21 years old.
SugarHouse Sportsbook Interface
As you can see, it isn’t awful by any means. Rather, it just isn’t a strength yet. While some of the other apps have bet types organized so you can quickly find exactly what you are looking for, SugarHouse simply lists them. That is fine, of course, and you’ll learn how to navigate to the bets you want to make, but it slows the process down a bit and doesn’t look as sharp or smooth as some of the competitor’s apps. More than likely, as SugarHouse continues to make its presence known in the industry, they will eventually upgrade the organization and look of their web-based and mobile interface.
With all that said, both the mobile app (iOS and Android) and website work well. There are a few minor bugs that can pop up from time to time but nothing impactful. It is more along the lines of getting stuck on a loading screen than having to close out of the app and open it back up or a button not responding. When you download the mobile app, you’ll see that the rating from user reviews isn’t particularly high, but do know that it has been rising and that most of the bad reviews were right at the start. What’s more, is that the app and website are both fast and secure.
Deposit and Withdrawal Options
The whales in the industry provide a handful of ways to deposit money into your account but SugarHouse Sportsbook already offers a whopping eight methods. Not only that, but they’ve got five ways for you to withdrawal your money too.
ACH/Echeck: Quickly connect your SugarHouse Sportsbook account to your bank account using your account and routing numbers.
Cash at the Monmouth Park Cage: If you want to make a large deposit, you can bring your state ID and the cash to the Monmouth Park casino cage.
Credit/Debit Card: SugarHouse Sportsbook accepts Visa and Mastercard but take note that some banks may charge a fee for gaming transactions so it may be wise to contact your bank first.
Neteller: Connect your credit or debit card to this E-Wallet in order to deposit instantly to SugarHouse Sportsbook.
PayNearMe: Bring cash to any 7-11, CVS or Family Dollar in New Jersey and they can fund your SugarHouse Sportsbook account with it.
PayPal: The world’s most popular E-wallet allows you to move funds into your sportsbook account.
SugarHouse Play+ Prepaid Card: Upload money from your credit/debit card or bank account onto this personalized prepaid card.
Wire Transfer: Avoid sharing the details of your bank account and transfer money instead. SugarHouse notifies you by e-mail when your funds become available.
ACH/Echeck: You will receive your winnings within five days of requesting a withdrawal into your bank account.
Cash at Monmouth Park Cage: All you have to do is bring your state-issued ID to the brick and mortar location after requesting a cash withdrawal.
Check: SugarHouse Sportsbook well send a check to the verified address on your account. It may take two weeks to receive.
Neteller: Receive your funds in this E-wallet one day after you request a withdrawal.
SugarHouse Play+ Prepaid Card: Take the money out at an ATM as soon as you receive approval from a staff member.
SugarHouse is already offering as many sports as even the sportsbooks who have a load of marketing money to throw around. If you are wondering whether or not they have a sport, it is safe to assume the answer is yes. Here is a list of everything we’ve seen:
- Basketball (including WNBA and FIBA)
- College Sports (Baseball, Football, Hockey, Basketball)
- Hockey (NHL and international)
- Soccer (MLS, international, international leagues)
SugarHouse Sportsbook offers every type of bet you’d be able to make elsewhere. This comprehensive list includes obvious choices like point spreads, moneylines, over/unders, and futures. You can also choose from virtually countless prop bets, parlays and even in-game bets. In fact, SugarHouse provides bettors with over 5 million in-game betting options per year. Additionally, since SugarHouse is working with Kambi, it seems likely that they will eventually open up live ticket betting where you’ll be able to cash out your live-ticket at any time during the bet.
SugarHouse Sportsbook offers you the option to chat with a live representative 18 hours a day. When we reached out with a question, we received a response from a human being within 20 seconds. You can reach them on the website with the live chat feature, over the phone at (855) 752-9101 or via e-mail at support@SugarHouseonline.com. If you don’t want to talk to someone or wait for an answer, SugarHouse provides users with a help center on their website that answers the most common questions. The answers are easy to understand and well organized to help you quickly find what you are looking for.
Frequently Asked Questions
In which states does the SugarHouse Sportsbook operate?
For now, New Jersey is the only state where sports bettors can place wagers on the SugarHouse Sportsbook app (iOS and Android). It seems likely, however, that SugarHouse will be the first to open shop in Pennsylvania and it should happen well before the NFL season gets underway.
Is SugarHouse Sportsbook secure?
If you are concerned about security, SugarHouse Sportsbook has made it easy for you to enable strong authentication. You can follow their clear and concise instructions here. Essentially, they add a second step to logging in by requiring you to enter a new pin number that is sent to your e-mail each time you attempt to log in. For some, it may seem like an unnecessary pain, which is why it is great to have the option. For the one who wishes to play it safe, SugarHouse has your back.
What is my maximum bet amount?
SugarHouse does not have a standard limit across its app. Rather, it depends on the specific event. Some do not have a limit while Kambi sets defined limits for the majority of the betting options on SugarHouse Sportsbook.
Is there a mobile app available for download?
Yes, SugarHouse has free mobile apps for both iOS and Android devices. You can install them here:
What measures does SugarHouse put in place to help me manage my gambling?
SugarHouse is compliant with New Jersey DGE laws which educate users on gambling dangers and offer resources to anyone who needs them. In the app and on the website, you will be able to find “Responsible gaming” under the My Account dropdown. Within this page, you can set parameters for yourself to ensure you are making decisions you are comfortable with. These options include suspending your own account for a period of time or even locking yourself out permanently to setting spending and deposit limits. SugarHouse clearly wants to ensure everyone is gaming responsibly.
What help does SugarHouse Sportsbook provide for novice bettors?
SugarHouse developed a top-notch help center. Inside it, you’ll find a Sports Betting QuickStart Guide that is extraordinarily well-organized and succinct so you can find and read the answers quickly and clearly. The guide offers explanations and definitions for betting types and betting terms.
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