Are you a fan of the SugarHouse online sportsbook? If so, then you are probably going to love the BetRivers Sportsbook, which falls under the same operating umbrella as SugarHouse and features many of the same bells and whistles. Between the clean interface, a wealth of deposit and withdrawal options and one of the most user-friendly deposit bonuses in the entire U.S. online sports betting landscape, it shouldn’t surprise anyone to see BetRivers Sportsbook rise to prominence as one of the most popular sportsbooks in Pennsylvania.
PROS: Generous and non-restrictive sign-up bonus; clean, easy-to-navigate interface; wide variety of deposit options
CONS: Occasional user-unfriendly odds offerings; minor issues with display on mobile devices
MOBILE INTERFACE: ⭐⭐⭐⭐
DEPOSIT BONUS: ⭐⭐⭐⭐⭐
SAFETY AND SECURITY: ⭐⭐⭐⭐⭐
CUSTOMER SERVICE: ⭐⭐⭐⭐
USER EXPERIENCE: ⭐⭐⭐⭐
BetRivers Sportsbook History
The Rush Street Interactive/Kambi tandem has done it again. Not long after establishing SugarHouse Sportsbook, the duo joined forces to create the BetRivers Sportsbook specifically to serve customers in Pennsylvania; the sportsbook operates out of the Rivers Casino Pittsburgh, located just steps from Heinz Field. The online sportsbook was launched in June 2019.
While BetRivers provides betting options for customers in western Pennsylvania and SugarHouse is limited to the eastern half of the state, BetRivers will soon become the company’s sole brand for the entire state. This is a major reason why the BetRivers and SugarHouse interfaces are so similar, so as to ease the transition when BetRivers takes over as the official Rush Street/Kambi sportsbook for the state.
Deposit Match Bonus
Right from the start, BetRivers Sportsbook is showing bettors it’s serious about retaining their business. The basic deposit itself is fairly standard; new depositors are awarded a bonus equal to 100 percent of their initial deposit, up to a maximum of $250. The bonus is awarded as a site credit once the conditions of the deposit have been met, which is again standard practice for most online sportsbooks.
But unlike the majority of offerings, where players are forced to wager five times the bonus or more before they can claim it, BetRivers requires that players wager only the amount equal to the bonus – so if your deposit is $50, you only need to wager $50 total to claim your deposit bonus of $50. Players have 30 days to claim the bonus, and only pre-game and live wagers with odds below -200 are eligible for the promotion.
Kambi is no stranger to online sportsbooks, and has made the sign-up process among the easiest of any offering in the industry.
After initially providing your name, date of birth, physical address, phone number, email address and the last four digits of your Social Security number, you’ll need to choose a username and password; at this point, you can also opt for “strong authentication” which sends a PIN number to your phone that you’ll need to provide in order to complete the login process.
BetRivers Sportsbook Interface
SugarHouse Sportsbook users will recognize this design – in fact, it’s exactly the same, right down to the fonts and block styles. The only difference: SugarHouse uses a lighter shade of blue for the action buttons, while BetRivers Sportsbook employs a much darker shade (it’s believed the BetRivers color scheme will prevail when it takes over as the lone Rush Street/Kambi offering in Pennsylvania.
As with most Kambi-run sportsbooks, the interface is about as simple as they come, with the Menu button in the top left corner taking bettors into a variety of menus and sub-menus divided by sport/prop and bet type. Once there, bettors have a multitude of options at their disposal, and need only click the button corresponding with the wager they’d like to make in order to set up their bet.
If there’s one knock on the online design, it’s that the headers can occasionally take up a little too much room on mobile devices (and older smartphones in particular.) There’s really no way around this if you have a smaller device, though it’s hoped that Kambi will recognize this as an issue and shrink the headers sufficiently to improve the overall experience.
Deposit and Withdrawal Options
Every bettor has his or her preferred method of funding an online account – and BetRivers caters to all tastes.
Online banking/wire transfer: This is the easiest way of funding your account, as BetRivers allows players to access their bank accounts to authorize a deposit straight from there. You could also opt to complete a wire transfer from your bank account, but there will likely be fees associated.
Credit or debit card: This is another simple way to load up your betting account, though some credit card companies won’t allow you to make a deposit into a betting site – so do your homework first.
Rivers prepaid card: Feeling apprehensive about providing your online banking or credit card info? Purchase a Rivers prepaid card and you can load your account without having to worry about it.
Neteller: The popular online e-wallet allows for a safe, secure and speedy deposit.
7-11 cash payment: Head to a participating 7-11 within Pennsylvania and you can fund your account with cash on the spot.
PayPal: As with the majority of online sportsbooks, you can fund your account via PayPal and have access to your money immediately.
Cage payment: Head to the cage at the Rivers Casino Pittsburgh sportsbook and they’ll add the funds to your account right there.
- Online banking
- Rivers prepaid card
- Casino cage
- Paper check
As you might expect, BetRivers hits on all of the major professional sports, offering the most popular betting options. In addition to MLB, NFL, NBA, NHL and college football and basketball, BetRivers offers betting on:
This is by no means a complete list of betting offerings; users can access all sports through the main Menu option in the top-left corner.
Bet Types and Lines
BetRivers doesn’t veer far from the industry standard when it comes to bet types, with the main ones including:
- Money lines
- In-play bets
- Player props
BetRivers also offers a wide variety of in-game betting, with fun wrinkles like Early Cashouts (ending a winning bet before the event is finished) and Jackpot Parlay bets (where the bettor chooses the number of game combinations and amount he or she would like to wager, and BetRivers produces a random pre-filled parlay card.)
In terms of betting lines, BetRivers’ vig is on par with most betting sites, although you get more variety – and not in a good way – when it comes to select futures bets. In some cases, wagerers are seeing -125 odds on even-money bets on win totals, where the majority of the industry comes in at a more player-friendly -120 or lower. This isn’t the case for most of BetRivers’ even-money futures plays, but it is worth monitoring.
The customer service aspect is something Rush Gaming/Kambi take very seriously – so as you might expect, it’s not difficult for users to get answers to whatever questions they have. In addition to offering 24/7 live chat support, BetRivers accepts phone, email and written enquiries and has a detailed FAQ section within the app that answers many commonly-asked questions.
Frequently Asked Questions
Is BetRivers Sportsbook secure?
BetRivers Sportsbook uses the same SSL protocol to protect users’ information as the majority of online casinos world-wide; it will also trigger an instant and thorough security review if any suspicious activity is reported on a user’s account. It also allows users to employ two-factor authentication, where a PIN is sent to their phone and that PIN is used to access their account.
What is my minimum and maximum bet amount?
From the Rivers Sportsbook website: “The min/max bet will vary based on each specific bet but on average a minimum bet is $5.”
What measures does BetRivers Sportsbook put in place to help me manage my gambling?
From the Pennsylvania section of the PlayUSA website: “BetRivers Sportsbook wants its customers to be smart and practice responsible gaming. You will be able to set various limits for yourself including the amount and frequency of deposits. You will also be able to use their self-exclusion program, which allows you to remove yourself from the sportsbook for short or long-term periods.”
What help does BetRivers Sportsbook provide for novice bettors?
Bettors who visit the brick and mortar casino can get assistance from the BetRivers team; those wishing to learn online can visit the Rivers Sportsbook website and access one of a variety of video tutorials that cover subjects like money line bets, totals bets, point spread bets and general sportsbook terms.
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